Services

Boost Sales and Call Center Performance in the Fitness Industry.
Our smart solutions track every lead, anticipate customer churn, and empower your team to take swift action - keeping members engaged and loyal.

Welyo Implementation
Welyo is set to become the central hub driving the efficiency and collaboration of our sales team and call center.

Sales and Call Center Optimization in the Fitness Sector

What do we do?
We combine business and process knowledge. We simplify complex processes.

What do you get?
✔ Lead SLA and delay alerts,
✔ Automatic follow-up to clients
✔ Churn prediction and retention alerts,
✔ Comparisons of clubs and teams
and campaigns,
✔ Reporting automation

What do you gain?
✔ Higher sales conversion – leads are regularly maintained without additional manual work.
✔ Saves team time – employees can focus on closing sales, not on reminding customers.
✔ Better business planning – retention data helps you make strategic decisions.

A point system that supports sales, reservations and data completeness, which improves quality

Implementation of Welyo as a Central Sales & Call Center Hub

What do we do?
We implement Welyo as the central working system for the sales and call center teams.

What do you get?
✔ CRM & sales pipeline configuration,
✔ Definitions of leads, statuses, & stages,
✔ Call center process design,
✔ Core KPIs and dashboards,
✔ Automated reminders, follow-ups,
✔ Training, and adoption support.

What do you gain?
✔ Team workflow standardization – everyone follows one unified process.
✔ More efficient customer service – faster response and standardized communication.
✔ Reduced risk of lost sales – every lead is properly tracked.
✔ Resource optimization – better use of employees’ working hours.

Integration of fitness systems, CRM, and call center, creating an ecosystem

What do we do?
We connect data from fitness and sales systems into a single environment.

What do you get?
✔ Integrations with: Perfect Gym, Magicline, Gladstone, call center systems & other CRMs,
✔ Synchronization of leads, contracts, visits, and lead & customer activities,
✔ Monitoring data quality and duplicate accounts.

What do you gain?
✔ Faster sales and operational processes – everything synchronized.
✔ Easier KPI monitoring – data is not scattered or inconsistent.
✔ Quick problem detection – immediate response is possible.
✔ Better strategic decisions – analyses are based on reliable data.